TUSTANA - DO NOT USE

Pool Equipment Repair

Professional diagnosis and repair of pool heaters, filters, pumps, and other equipment with honest assessment.

• Expert troubleshooting of complex issues
• Repair-first approach over costly replacements
• Same-day service appointments available

Pool Supply Store

Complete selection of pool and spa chemicals, parts, and equipment with expert guidance.

• Knowledgeable staff assistance with product selection
• Same-day part availability for common repairs
• Chemical testing and treatment recommendations

Leak Detection & Repair

Comprehensive leak detection and repair services for filters, plumbing, and pool systems.

• Thorough diagnostic process
• Reconditioning of existing equipment when possible
• Valve work and repiping services

Technical Consultation

Expert advice and support for DIY pool maintenance and repair projects.

• Step-by-step installation guidance
• Troubleshooting support for failed repairs
• Product recommendations for specific pool systems

“Nice pool supply. Friendly expert knowledgable staff. Got the right part and I was able to install it same day with their help.”

“I did a DIY leak repair on my MasterTemp 400 pool heater. The repair went smooth or at least I thought! Heater was working fine before but would not ignite after my repair, code EO2. I exhausted every resource in trying to figure out the issue. Finally called Tustana, made an appt to have their tech (Andrew) come out to check it out. He was there right on time, popped off the cover and instantly reply's "This won't take long". Shows me where I had crossed two sets of wires when I reconnected them after my bonehead repair. OK my face was red. He made the switch, did a system check and doors back on. I ask, "can the office send me the bill?" Andrew - "No, no charge-I didn't do anything." I was shocked! I very much would have expected at least a service call which would have been without question acceptable. It wasn't like I was a frequent customer and they knew us. Obviously Tustana is Just a fair and honest neighborhood business without question. Only pool consultant, repair I will ever uses!”

“Really like this store for all my pool & spa needs. The store is clean and organized. Their employee - Diane - is VERY knowledgeable and friendly. They always have good advice and are willing to help. She has also stayed a few minutes late for me to get my chemicals.”

“I called Tustana Pool service to repair a leak in my filter. The filter is a good working condition but is very old. The owner- Ken Tichy came out, looked at the filter, diagnosed the problem and began dismantling the filter. He did not try to up-sell me on a new filter, he just fixed the problem! Once the filter was dismantled, he repaired the broken flange, reassembled the unit and reconditioned it for general use. His work was excellent and his price was reasonable. This is very unusual for home repair companies these days. I would recommend Ken and Tustana Pools to anyone who wants their repairs fixed right, the first time.”

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